Vessel & port-agent coordination
Identify and coordinate the relevant local agent, collection point, access requirements and pickup window.
- Port contact identification
- Pickup instructions
- Local handover coordination
Maritime transport, coordinated globally
From vessel to destination. One connected service.
SeaportLink coordinates time-critical shipments from vessels through local port agents and global courier networks. We manage the operational process—from selecting the right route and generating labels to tracking, documents and final delivery.
Vessel-to-shore coordination
Multi-courier workflow
Worldwide visibility
Shipment controlIn progress
Current movement
MV Horizon · Singapore → Rotterdam
VesselAgentCourierDestination
Collection
Port agent confirmed
Pickup window secured
Tracking
In international transit
Next scan due 18:40
Documents
4 files verified
Label · Invoice · MSDS
Destination
Delivery instructions set
Receiver notified
Built for the realities of moving shipments from vessels in port.
10,000+port-agent contacts in our database
Onemanaged record for every shipment
Globalcourier and destination coordination
Every operational step, managed.
SeaportLink combines local port knowledge with shipping technology and hands-on coordination. Your team sends one request; we organise the movement.
Courier & route selection
Coordinate global and regional courier options according to the port, destination, service urgency and shipment requirements.
- Multi-carrier workflow
- Service-level selection
- International routing
Labels & shipping documents
Prepare the operational documents needed for dispatch and keep the approved files attached to the shipment record.
- Shipping label generation
- Invoices and MSDS
- Customs-supporting files
Tracking & status management
Maintain one timeline from collection to delivery, with tracking references and clear order status for every stakeholder.
- Shipment-status updates
- Order history
- Delivery confirmation
Delay & exception detection
Identify missed scans, collection failures and delivery delays early enough for the operations team to intervene.
- Late-delivery alerts
- Exception follow-up
- Operational escalation
Destination coordination
Confirm the receiving party and delivery instructions across laboratories, offices, warehouses and marine service locations.
- Receiver verification
- Nearest suitable destination
- Proof of delivery
More than shipping software
A managed transport service, supported by one platform.
SeaportLink is not a store plug-in. We are the operational service layer between the vessel, the port agent, the courier and the final receiver.
One point of contact.We coordinate the parties, maintain the shipment record and follow the movement until completion.
01
Receive the transport requestVessel, port, destination, package and timing details.
↗02
Connect the local port agentConfirm handover contact, access and collection readiness.
↗03
Prepare the shipmentSelect service, generate label and assemble documents.
↗04
Monitor and resolveTrack movement, detect delays and coordinate exceptions.
↗05
Close with evidenceRecord delivery status, files, costs and proof of delivery.
✓Port reach, local execution
A global port-agent network at the centre of every movement.
Our database of more than 10,000 port-agent contacts helps connect vessel operations with local collection support around the world. The network turns a remote vessel request into a coordinated shore-side handover.
✓ Find relevant agents by port and location
✓ Share clear collection and handover instructions
✓ Coordinate across time zones and multiple parties
✓ Keep communications connected to the shipment
RotterdamPiraeusHoustonFujairahSingaporeShanghai
10,000+PORT-AGENT
CONTACTS
CONTACTS
One platform for the complete shipment record.
Our tools bring labels, tracking, alerts, documents and order status together, while our team manages the work behind them.
Documents without the search
Every shipment file, attached to the right movement.
Operational teams can find the approved documents and evidence without moving between inboxes, folders and courier portals.
✓ Shipping labels and airway bills
✓ Commercial and pro-forma invoices
✓ MSDS and transport-supporting documents
✓ Pickup records and delivery confirmation
✓ Shipment costs and status history
⌕ Search shipment documents…
LBLOpen ↗
Courier Shipping Label
INVOpen ↗
Commercial Invoice
SDSOpen ↗
Material Safety Data Sheet
PODPending
Proof of Delivery
Designed for the maritime service chain.
Each participant sees the information needed to complete the movement, while the shipment remains under one coordinated process.
Ship managers
Request transport, monitor progress and retain one operational record across the fleet.
Vessels & crew
Receive simple handover instructions, labels and the correct local collection details.
Port agents
Coordinate pickup readiness, courier handover and local access requirements.
Service destinations
Laboratories, offices, warehouses and marine suppliers receive clear delivery information.
Frequently asked
Clear answers for complex movements.
Is SeaportLink a courier company?
SeaportLink is a maritime transport service provider and coordination platform. We connect vessels and port agents with suitable courier services and manage the shipment workflow through delivery.
Do we need to install anything?
No. SeaportLink is a managed maritime transport service. Requests are coordinated directly with our team and maintained through the SeaportLink workflow—no installation is required.
Can you work with our existing courier account?
The operating model can accommodate agreed courier arrangements or a coordinated SeaportLink transport service, depending on the route, carrier and commercial setup.
What documents can be managed?
Shipment labels, airway bills, commercial invoices, MSDS files, supporting transport documents, pickup records and delivery evidence can be maintained against the shipment.
What happens when a shipment is delayed?
The shipment timeline is monitored for exceptions such as missed pickups, delayed scans and delivery issues. The relevant parties can then be contacted and the next action recorded.
What can be shipped?
Service suitability depends on the shipment contents, packaging, route and carrier acceptance rules. Each request is reviewed before transport is confirmed.
Connect your next vessel shipment.
Send us the vessel, port, destination and timing. SeaportLink will coordinate the local agent, courier workflow, documents and shipment status.